B2B Telemarketing
and business improvement services
For
a full range of business improvement programmes using techniques
such as market research, telemarketing, business analysis and
process improvement we can work together in two ways:
-
Bespoke
project:- Starting with a blank piece of paper we learn
about your business, giving you an honest assessment of whether
we can help you. If we can, our proposal will clearly state
our methodology and deliverables.
- Packaged
Services:- For clients who know the type of challenge they
face, we have developed a simple range of effective "products"
tackling key business areas. This makes it easier for you as
a client as the whole process is very transparent and holds
no surprises.
NOTE:
Grants of up to 50% may be available on certain projects (Government
agency funding). Contact
us to check your eligibility or discuss.
Bespoke Project
If,
after an intitial discussion, you feel we understand your needs
and can work together then we'll present a proposal.
Our
initial meeting, as you would expect, is free - just contact us
to arrange a suitable time and place.
Packaged Services
-
3 options: Basic (£300), Standard (£750)
or Standard Plus (£1450) packages for each product
(all prices exclude VAT).
- Each
option has a standard price so you know exactly how much you're
going to pay.
- Free
initial consultation identifies what project deliverables will
be
- Ideal
for a small project, for small businesses or as a trial working
together
"Lead
Generator"
WHY?
- Objective is to use telemarketing techniques to help increase
the number of leads or positive market intelligence into the organisation.
Which means that the marketing and sales effort is better targeted,
the cost of sale reduced and performance improved. Content depends
on customer objectives but can include one or a combination of
the following:
List cleaning, Establishing decision makers names and contact
details, Product usage profiles, Extension selling to current
customers, "Cold" calls to new market sectors, "Warm"
calls to existing customers, Appointment making, Exhibition attendance.
The
content of each package, in terms of number of calls will vary
depending on the nature of the activity e.g. within a "Basic"
package more calls will be achieved on a list cleaning exercise
than appointment making at director level.
"Basic"
- £300, "Standard" - £750, "Standard
Plus" - £1450
"Sales
Pipeline Developer"
WHY?
- Objective is to make the most of your current sales and marketing
activity and optimise the results. Leading to improved performance,
increased quote conversion ratios and improved profitability.
Content of the packages can include one or more of the following:
Analysing
current situation, Establishing sales pipeline profile - leads
to quotes to orders, Setting objectives for improvement, Quote
follow-up calls, Reasons for winning and losing orders, Extension
selling to existing customers, Setting a system to monitor and
control activity.
"Basic"
- £300, "Standard" - £750, "Standard
Plus" - £1450
"Service
Assessor"
WHY?
- Objective is to understand current customer service levels and
agree appropriate action to take advantage of good practice or
improve areas where sub-standard. The aim being to excel in customer
service and gain relatively cheap competitive advantage- this,
if used properly, will increase business performance and profitability.
Content of each package can include one or more of the following:
Establish
current service levels, internal and external customers, telephone
research, face-to-face interviews, online surveys, customer satisfaction
surveys, mystery shopping, establish best practice, implement
best practice
"Basic"
- £300, "Standard" - £750, "Standard
Plus" - £1450
"Research
Assistant"
WHY?
- Objective is to provide a quality executive research service.
Only experienced professionals are used to provide a bespoke service
to busy owner managers or established marketing departments looking
for additional resources. There is the additional benefit of anonimity.
Desk
research, financial research, market research, marketing research,
executive research, face-to-face interviews, telephone interviews
"Basic"
- £300, "Standard" - £750, "Standard
Plus" - £1450
A
totally accountable business service!
1.
Choose your "product", 2. Choose your package - Basic,
Standard or Standard Plus, 3. Pick up the phone!
Ring
now on 0870 765 9276
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